FAQs

1. Payment method

We only use one side, which is PayPal

2. How long does it take for my order to be shipped?

It will take 1-2 days for us to process your order, 1-5 days for us to ship to you (Monday – Friday)

3. How do we track the order?

You can register an account at our website, then please click this LINK to check the status of your order.

4. Can we return the item?

You can return the item within 30 days with our Returns and Refund Policy. You can read more about the policy at this LINK

5. US shipping fee

9$ if total order < 30.01$ or total order = 30.01$
30% total order if total order > 30.01$

6. how to reduce pet hair

Brush the dog regularly, Vacuum daily. Add oil to your dog’s diet, take him to the doctor regularly

7. Helpful easy tips for cleaning dog kennels

Start kennel cleaning by removing the animal, Remove food and water bowls, bedding and toys, Clean bowls by soaking them in diluted disinfectant solution, Scoop out all solid waste from the crib and sweep away any feathers or feathers, Rinse the crib with hot water.